Self-service
The iPSK Self-Service Portal lets end users and delegated administrators manage their own devices, members, and pre-shared key, without raising a request to central IT. What a user can do depends on the role assigned to them.
| Role | Can do |
|---|---|
| Default user | Manage their own registered devices |
| Self-Service User Administrator | Manage the other users in the group |
| Pre-Shared Key Administrator | Update the group’s network key |
Roles are assigned per group, so a group’s own lead can be made responsible for its members and key while central administration retains control of the context.
Device management
Section titled “Device management”A user can view and monitor the group’s devices — connected and previously connected — identified by MAC address, description, and last-seen time, and filter them by status (online, offline, or all). Device detail shows the access point and connection type, and who added each device and when.
User management
Section titled “User management”A Self-Service User Administrator can add users, revoke access, and adjust the roles above, and can see which devices each user has registered.
Pre-shared key management
Section titled “Pre-shared key management”A Pre-Shared Key Administrator can update the group’s network key. Because the change applies to everyone in the group, the portal reports how many users and registered devices it will affect before the new key is applied.
Connecting
Section titled “Connecting”The portal provides the connection guidance — which SSID and which key to use — so members and their devices are set up correctly.
Related sections
Section titled “Related sections”- iPSK overview.
- Groups & devices: the administrative side of the same groups.
- Roles and Administration Levels: the platform role model.