Netgraph Sign In delivers the SkiStar Free WiFi captive portal across Sweden and Norway — at lifts and gondolas, valley stations, mountain tops, hotels, cabins, warming huts and conference venues. The Service Gateway framework runs inside SkiStar's Cisco Viptela SD-WAN for local internet breakout at each destination.
SkiStar runs the same brand promise — "the best ski experience" — from a Stockholm urban hill to the highest peaks in Hemsedal. The Wi-Fi platform has to behave like one product even as it spans six independent sites with their own buildings, ISPs and weather.
Sälen, Åre, Vemdalen, Hammarbybacken, Trysil, Hemsedal — each with its own buildings, ISPs and operational realities. The platform has to feel identical to the guest while letting each site run its own internet circuit.
Lifts at –20°C. Warming huts deep in the trees. Top stations above the cloud line. The captive portal has to render fine on a guest's frozen phone glove-thumb-typing in 30 seconds at a chair lift.
Sun, snow and a Saturday turn 4,000 daily devices into 10,000+ within hours. Aggregate traffic crosses 4 Gbps. Every onboarding has to clear in seconds, not minutes — and the analytics still has to keep up.
SkiStar runs Netgraph Sign In as their captive-portal product, configured for Click-to-Connect — a single, branded Wi-Fi portal that turns every guest session into a brand impression. Visitors accept terms with one tap and land on skistar.com — agendas, lift maps, après-ski offers, season-pass upsells, all at the right moment.
Wi-Fi reaches everywhere a guest reaches — and a few places nobody expects. Selected lifts and gondolas push the network up the mountain so the portal is right there when phones come out for the photo at the top.
Top stations, valley stations and selected high-traffic chair lifts. Connectivity that follows the lift line up the mountain.
On-mountain restaurants, warming huts and rest stops — exactly where guests pull out their phones to share the day.
Branded guest Wi-Fi from check-in to check-out across SkiStar-operated hotels, cabin rentals and self-catering apartments.
Conference Wi-Fi for the corporate-event and team-getaway business at every destination, with on-mountain or in-village delivery.
Netgraph hosts DHCP for every SkiStar site, with RFC 8910 Option 114 turned on. Modern OSes — iOS, iPadOS, macOS, recent Android and Windows 11 — read the Captive-Portal API endpoint EntryPoint hands them and behave intelligently: first visit goes through the portal, every visit after that bounces straight to the destination's venue site. No re-login, no broken Wi-Fi pop-ups, no guessing whether you need to re-authenticate.
For the guest it feels like a season pass on the Wi-Fi. For SkiStar it means every re-connection at any of the six destinations becomes a fresh impression on the local venue site — skistar.com/sälen in Sälen, hemsedal.com in Hemsedal, the right content for the right resort. New offers, lift status, après-ski events, all visible the second the device joins the network.
DHCP Option 114 hands the device a Captive-Portal API endpoint. Modern OSes (iOS 14+, macOS 11+, recent Android, Windows 11) recognize it and route the guest straight to the SkiStar Free WiFi portal. One tap, terms acknowledged, online.
After accepting, the guest is auto-redirected to the destination's venue site — Hemsedal.no in Norway, Skistar.com/sälen in Sweden, the right page for the right resort. Browsing, lift-passes, après-ski offers, the moment they're online.
Next time the device appears on a SkiStar SSID — same destination or any of the other five — the Captive-Portal API reports 'no captive needed'. The browser jumps straight to the local venue site. New offers visible the second they re-connect.
SkiStar IT watches a single console. Devices online, login velocity, active Quick Access codes for cabins and hotel rooms, traffic shaping per site — all in real time across whichever destination is currently peaking.
Each SkiStar destination runs Cisco Viptela SD-WAN with local internet breakout — guest traffic exits straight to the internet at the resort, not via a central data centre. The Netgraph Service Gateway framework is deployed inside SkiStar's Viptela platform, exposing the cloud-hosted Sign In portal as a local service at every site simultaneously. Templates, policy and telemetry flow without per-venue installs.
Conference Apple TVs. Lobby displays. Smart-building sensors. Restaurant POS tablets. Every SkiStar destination has dozens of devices that can't fill in a captive portal — they don't have a screen to do it on.
Netgraph Sign In runs a Self-Service portal where authorized SkiStar staff whitelist these devices themselves. Add the MAC, name the device, set the location, done. No IT ticket. No waiting. The next Apple TV in conference room 4 is online before the meeting starts — onboarded by the person who brought it in.
Big-screen mirroring for meetings and team-getaway sessions. No keyboard, no captive portal — staff add the MAC themselves.
Run-of-house screens at reception, bar TVs, ski-school registration kiosks. Onboard once, stays online.
BMS sensors, smart locks, badge readers, HVAC panels. Owned by facilities, whitelisted by facilities.
Tablet POS at on-mountain restaurants, kitchen displays, queue screens — added when delivered, removed at end-of-life.
Customer · alpine destinations
Operates six alpine destinations in Sweden and Norway with 6.1 million skier days a year. Owns the brand surface, the digital experience and the destinations the network runs on.
skistar.com ↗
SD-WAN fabric · local breakout
SD-WAN platform that backbones SkiStar's six destinations. Local internet breakout per site keeps guest traffic close to where it originates — fast, redundant, telemetry-rich.
cisco.com ↗
Sign In · captive portal & access policy
Sign In delivers the SkiStar Free WiFi portal at every destination. The Service Gateway framework runs inside SkiStar's Cisco Viptela SD-WAN so every site gets the same templates, policy and telemetry — without per-site installs.
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