Pricing

Netgraph Cloud Services

Choose the right module, understand the licensing model, and see what's included. Pricing is handled via our authorized partners — talk to one to size and price your deployment.

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Netgraph · Sign In

Sign In Cloud guest Wi-Fi & captive portal

Licensing model

Throughput (Service Gateway) or AP count (Cisco Meraki)

Two deployment options: Cisco Service Gateway (per Mbps throughput) or Cisco Meraki (per activated MR access point).

Tier · Go

Essentials for guest Wi-Fi

  • Captive & Admin portals
  • Click-to-Connect, Email (guest) & SMS self-provisioning
  • Whitelisting
  • Basic DHCP (10 scopes)
  • Audit log & multi-language UI
  • SaaS delivery, Global or Sweden
Most popular

Tier · Enterprise

Full feature set, multi-site

  • All Go features +
  • Self-Service portal
  • Meeting Host, Conference ID, Event Access
  • BYOD Email & SAML self-provisioning, Password Subscription
  • Username & Password and its API
  • Blacklisting, with verified-email bounce protection
  • DNS, Walled Garden, DHCP with full audit log
  • Statistics & exports, data retention
  • Up to 10 Service Gateways

Feature comparison

See exactly what's included in Go and Enterprise.

FeatureGoEnterprise
Portals
Captive Portal
Administration Portal
Self-Service Portal
Sign-in methods
Click-to-Connect
Meeting Host
Conference ID
Self-Provisioning by Email (Guest)
Self-Provisioning by Email (BYOD)
Self-Provisioning by SMS
Self-Provisioning by SAML
Event Access
Username & Password
Username & Password API
Password Subscription
Whitelisting
Blacklisting
Platform features
SaaS delivery (Global)
SaaS delivery (Sweden)
Multiple Service Gateways (up to 10)
Verified Email with Bounce Check
Basic DHCP (10 scopes)
DHCP with log & audit (unlimited)
DNS Service (Service Gateway)
Captive Portal Bypass (Walled Garden)
Data Retention
Terms & Conditions
Statistics & Exports
Application Visibility (Service Gateway)
Language Support
Site-based Redirect
Audit Log

Enterprise add-ons

Optional capabilities that extend Sign In Enterprise.

Add-on · Enterprise

Cloud DNS

Turn the network into a filtering DNS resolver. Subscribe to blocklists or build your own, always allow the domains you trust, and apply rulesets to the whole network or selected sites, on a schedule. Delivered through your Service Gateway.

Licensing: add-on to Sign In Enterprise, independent of client count and DNS query volume.

Cloud DNS overview →

Support plans

Available for all modules. Pick the level that matches your operational needs.

Standard

8/5

Web & email tickets. Maintenance notices.

Premium

Extended

Priority handling. Quarterly reviews. Evenings & weekends.

Exclusive

24×7×365

P1/P2 SLA targets. Named contact. Phone support.

Pricing via partners

Let's size Sign In for your business

Talk to a Netgraph product specialist about features, sizing, support plans, and finding the right authorized partner.

Get in touchSign In overview
How to subscribe

Build your subscription, step by step.

Each module ships as a small stack: platform license, throughput or endpoint license, tier, and a service level. Pick a deployment and click your way through. License details live in the docs.

Sign In on any Cisco router acting as Service Gateway.

1

Platform license

Choose where your data is stored.

2

Base license · throughput (Mbps)

Pick a throughput tier.

3

Sign In tier

Go for limited features, Enterprise for the full set.

4

Additional Services

Optional. More instances of the tier you picked, plus add-ons.

optional
5

SLA, Service & Support

Pick a service window.

6

Contract length discount

Optional. Longer term, bigger discount.

optional

Combine modules to fit your needs

Start with one module and add others as you grow. All modules share the same admin portal, self-service experience, and audit logging — they just light up new capabilities for different use cases.

Common combinations

  • Sign In + EntryPoint
    Guest Wi-Fi + 802.1X for employees & IoT
  • Sign In + EasyPSK
    Public guest portal + private resident networks
  • Sign In + Endpoint Manager for ISE
    Offload guest Wi-Fi from ISE and delegate MAC management

Always included

  • SaaS delivery — Global Cloud or Nordic Sovereign Cloud
  • Admin portal with role-based access
  • Self-service portal for end users
  • Audit log & statistics
  • Multi-language UI

One exception: on Sign In, the self-service portal comes with Enterprise, not Go.

FAQ

Licensing & module questions

What's the difference between Go and Enterprise tiers for Sign In?

Go covers the essentials for guest Wi-Fi: the captive and administration portals, Click-to-Connect, self-provisioning by email (guest) and SMS, whitelisting, basic DHCP (10 scopes), audit log, and multi-language UI. Enterprise adds the self-service portal, Meeting Host, Conference ID, Event Access, BYOD email and SAML self-provisioning, username & password and its API, password subscription, blacklisting with verified-email bounce protection, multi-Service-Gateway support (up to 10), DNS service, walled garden, statistics & exports, data retention, and DHCP with full audit logging.

How is Sign In licensed?

Two deployment options. With the Cisco Service Gateway you license per Mbps of throughput (plug-and-play on any network, with built-in DHCP). With Cisco Meraki you license per activated MR access point. Pick whichever matches how your network is built.

What is Cloud DNS, and how is it licensed?

Cloud DNS is an add-on to Sign In Enterprise that turns a network into a managed filtering DNS resolver. You subscribe to published blocklists or build your own, keep an allowlist of domains that must always resolve, and combine them into rulesets that apply to the whole network or selected sites, on an optional weekly schedule. It is delivered through your Service Gateway. Licensing is an add-on to Sign In Enterprise, independent of the number of connected clients and of DNS query volume.

How is EntryPoint (RADIUSaaS) licensed?

Per endpoint. Every device that authenticates through EntryPoint counts toward one shared endpoint license: 802.1X, iPSK, MAC Authentication Bypass, RADIUS Proxy, and EasyPSK via RADIUS all draw on the same pool, whether the device is a laptop, phone, printer, or IoT sensor.

Does EntryPoint support EduRoam and Microsoft Entra ID?

Yes. Microsoft Entra ID (formerly Azure AD) is supported natively as the identity source for 802.1X EAP-TLS: user certificates matched to Entra group membership, with optional Intune device-compliance checks. EAP-PEAP (username & password) uses per-user accounts managed in the platform, with self-service for the user. EduRoam is available as an optional add-on for institutions that need to federate with the global EduRoam network.

What makes EasyPSK different from regular guest Wi-Fi?

EasyPSK turns a single SSID into thousands of private "personal" networks, one per resident, student, or guest, using per-user PSK. Devices on the same network are isolated from each other, giving each user a home-like experience. Onboarding is fully self-service via QR code or portal. It comes in two delivery variants under one umbrella: Meraki WPN (Cisco Meraki, via the Dashboard API) and EasyPSK via RADIUS (Cisco Meraki and Catalyst 9800, run inside EntryPoint).

How is EasyPSK licensed?

It depends on the variant. Meraki WPN is licensed as the EasyPSK module plus AP licenses on Cisco Meraki; an AP license already bought with Sign In can be reused on a separate SSID. EasyPSK via RADIUS is the module plus Unit licenses, where a Unit covers a group of up to 30 devices and the per-Unit price drops as the count grows. If you run EasyPSK via RADIUS inside EntryPoint, it draws on your shared EntryPoint endpoint pool instead, alongside 802.1X, iPSK, and MAB. Your partner sizes whichever fits your deployment.

How is Endpoint Manager for ISE licensed?

Per Cisco ISE installation, not per endpoint. The full feature set is included regardless of how many endpoints or services you manage through ISE.

Can I combine multiple modules?

Yes — modules share the same admin portal, self-service portal, audit logging, and multi-language UI. Common combinations: Sign In + EntryPoint (guest Wi-Fi + 802.1X for employees and IoT), Sign In + EasyPSK (public guest portal + private resident networks), Sign In + Endpoint Manager for ISE (offload guest Wi-Fi from ISE while delegating MAC management).

Which support plan should I pick?

Standard (8/5 web & email tickets, maintenance notices) covers most deployments. Premium adds priority handling, quarterly reviews, and evening/weekend coverage. Exclusive is 24×7×365 with P1/P2 SLA targets, a named contact, and phone support — for critical or revenue-impacting operations.

Why don't you publish prices on the website?

Pricing is handled via authorized partners (Conscia, Telia, Tele2, Telenor, Atea, Advania, and others). They size your deployment, validate the technical fit, bundle services to match your contract preferences, and provide local first-line support.

How do I get started?

Click "Get in touch" and tell us a bit about your environment and use case. We'll connect you with the right partner based on geography, infrastructure (Cisco Catalyst, Meraki, or mixed), and the modules you're interested in.

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