Network Requirements
This section describes, at a conceptual level, the connectivity the platform requires to integrate with a customer network. It is a planning aid for procurement and network design. Exact host names, addresses, and the precise configuration for a given deployment are provided during onboarding and in the product documentation.
At a glance
- Portals
- HTTPS
- RADIUS
- RADIUS, with RadSec where transport must be secured
- Cisco ISE
- HTTPS between the platform and the ISE APIs
- Meraki
- HTTPS to the Meraki Dashboard; the EasyPSK SSID needs external DHCP
General principles
Section titled “General principles”- All administrative and self-service access is over HTTPS.
- The platform reaches into the customer network using standard, well-understood protocols (secure web, RADIUS, and where applicable DHCP, DNS, and secure tunneling), rather than proprietary on-premises components.
- Connectivity is scoped: each service requires only the connectivity its integration needs.
Connectivity by integration
Section titled “Connectivity by integration”| Integration | Connectivity (conceptual) | Direction |
|---|---|---|
| Administration and Self-Service portals | HTTPS | Client to platform |
| Sign In with Cisco Meraki | HTTPS to the Meraki Dashboard | Platform to Meraki cloud |
| Sign In with a service gateway | DHCP, DNS, secure tunnel, and routing on a Cisco router | Customer network and platform |
| EntryPoint (RADIUS-as-a-Service) | RADIUS authentication and accounting; encrypted RADIUS over TLS where used | Network equipment to platform |
| EasyPSK (Cisco Meraki) | HTTPS to the Meraki Dashboard; the wireless SSID uses an external DHCP service | Platform to Meraki cloud |
| EasyPSK via RADIUS | RADIUS or RadSec from the wireless network to the platform’s per-context ports, or privately via Service Connector | Wireless network to platform |
| Endpoint Manager (Cisco ISE) | HTTPS between the platform and the Cisco ISE APIs | Both directions |
Notable conditions
Section titled “Notable conditions”- EasyPSK on Cisco Meraki requires the wireless network to use an external DHCP service (bridged mode). Meraki access-point-assigned addressing (NAT mode) is not supported on a personal-network SSID.
- Endpoint Manager depends on reachability to the customer’s Cisco ISE; while ISE is unreachable, endpoint operations cannot complete and the condition is recorded in the audit trail.
- Encrypted RADIUS (RADIUS over TLS) is available where a deployment requires RADIUS traffic to be carried securely, for example across the public internet.
- Private connectivity is available through Service Connector (IPSec) for EntryPoint and Endpoint Manager, so that traffic for those services need not traverse the public internet. Sign In uses the separate Service Gateway.
Related sections
Section titled “Related sections”- Service Connector: private IPSec connectivity for EntryPoint and Endpoint Manager.
- Integrations: the systems these connections serve.
- Security and Data Protection: how data in transit is protected.