Administration Portal

The Administration Portal is the single interface through which administrators configure and operate the Netgraph Connectivity Platform. It is shared by all services, so an organization that runs more than one service administers them from one place, with one consistent model for settings, roles, audit, and reporting.

At a glance

Audience

Administrators of an organization and its service contexts

Sign-in

Form login by default, optional SAML 2.0, optional email MFA

Covers

Settings, service contexts, audit, reporting, and delegation

Scope

Configuration only; the services perform authentication

Purpose and audience

The portal is intended for the administrators of an organization and its service contexts. What each administrator sees and can change is determined by their role, evaluated per scope, as described in Roles and Administration Levels. Administrators do not gain visibility into organizations, contexts, or settings outside the roles assigned to them.

What it covers

From the Administration Portal, administrators:

• Configure organization-wide settings, administrators, and federation.
• Add and manage service contexts for the services the organization has licensed.
• Configure each service context within the limits of their role.
• Review the audit log of administrative changes.
• View dashboards, statistics, and reports for the services in scope.
• Manage the configuration that governs the Self-Service Portal experience.

Sign-in and multi-factor authentication

The Administration Portal authenticates administrators independently of the Self-Service Portal. Sign-in uses a form-based login by default, with optional SAML 2.0 single sign-on against the organization’s own identity provider. When single sign-on is used, an organization can map federated administrators to a default role. Multi-factor authentication by email can be required for administrators. Authentication options are described in Identity and Authentication.

Scope of control

The portal controls configuration. It does not, by itself, authenticate the end users or devices that connect to the network; that is performed by the service contexts according to their own configuration. The portal is the place where that configuration, and the delegation of day-to-day tasks to the Self-Service Portal, is defined and audited.

Related sections

• Self-Service Portal: the delegated end-user surface.
• Roles and Administration Levels: who can do what.
• Logging, Reporting, and Retention: the audit trail of administrative change.